Amanda Set

When will my order be shipped?

There is a 24-48 hour processing time for all orders regardless of their shipping method. However, we strive to ship orders out as quickly as possible.

Estimated transit time:

• Standard Shipping: 5 - 7 Business days in transit. Standard shipping is $6 for all orders under $150

• Free Shipping: Free shipping service is only available for orders over $150 after discounts and before applicable taxes.

Note: Transit times do not include our 24-48 hour processing time. We do not guarantee transit times and shipping fees are nonrefundable.

Order Tracking:

Once your order has been shipped, the tracking number will be sent to the email address registered to your account or purchase.

Please do not be alarmed if the delivery confirmation for your package has not been updated in a few days. Delivery confirmation does not update until the package has reached a sorting facility.

Incomplete or Incorrect Address Submissions:

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.

At Island Dreamer Store, our main focus is to make sure you are happy with your purchase. We will be happy to accept returns in accordance with our 14 day-return policy for store credit, exchange or return.

You [the buyer] will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a store credit, the cost of shipping will be deducted from your credit. 

We will not process returns until your item is physically received and inspected by us. Island Dreamer is not responsible for package lost in transit to our warehouse, we recommend keeping a copy of your tracking number.

Once returned items are received, please allow 1-5 business days for us to process your return. Once your return is processed you will receive a confirmation email containing your store credit, refund and/or exchange details.

Sale items, unfortunately cannot be refund or exchange. Everything on "sale collection" will be final sale.

To start a return, you can contact us at islanddreamerstore@gmail.com. 

Exchanges

If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right as soon as possible. 

Lost or stolen package

Exceptions / non-returnable items

Unfortunately, we do not accept returns if the item:

• Shows evidence of wear or has been washed
• Does not have an Island Dreamer tag  
• Was purchased with a store credit (partially or full)
• Is an intimate (bodysuit) 
• Is a sale item